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Key Factors in Talent Attraction and Retention

image_06Attracting and retaining the best employees is no easy feat, even for the most experienced HR manager. While the specific details of a contract vary among firms and industries, there are some common denominators in talent attraction and retention.

Get the Compensation Right

Financial compensation is the biggest factor that employees consider when accepting an offer or choosing to stay with a company. Before an interview, research what a competitive salary might be. Once talent is hired, don’t wait to be asked for a raise; increase salary commensurate with skill and dedication so that your employees won’t be lured elsewhere. According to Inc., you should “pay market, or above, as soon as you can. It’s a sign of respect. And most of the best ones won’t ask [for a raise]. They’ll just eventually get frustrated and leave. [1]

Establish Your Role as a Coach, Not a Manager

Forbes writes that HR managers should “try to balance giving…team members the authority, the tools and the space they need to do their jobs – empowering them – and staying checked-in as they execute their responsibilities [2].” The best talent in any industry needs to have the freedom to do well, and good employees shouldn’t feel micromanaged at every turn. Those that have independence in their jobs tend to do well and have the desire to stay with the same employer.

Provide and Advertise Perks of the Job

Small incentives and perks are often not specified along with the more important aspects of an offer like salary or flexible work hours. However, many employees appreciate and notice the smaller touches like free breakfasts on Fridays or complimentary dry cleaning once a week.

Create and Showcase Clear Paths to Advancement

Without a doubt, the potential for promotion is a significant factor in both attracting and retaining top talent. During the hiring process, emphasize the potential for advancement within the company. Then, says the Wall Street Journal, “promote from within whenever possible [3].” This shows employees that there is room to grow, which might discourage them from switching to a new company in order to advance their careers.

 

[1] http://www.inc.com/jason-lemkin/how-to-retain-star-employees.html

[2] http://www.forbes.com/sites/elenabajic/2013/07/15/the-6-steps-for-retaining-good-employees/

[3] http://guides.wsj.com/small-business/hiring-and-managing-employees/how-to-retain-employees/

 

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How Search Engine Optimization on Career Websites and Job Postings Can Help Bring in the Right Candidates

image_30With so many candidates applying for each job opening, it is important to take the time to optimize career websites and job postings in order to attract the best candidates. Instead of using general terms or generic attributes, search engine optimization can help big companies recruit top talent with specific skills and knowledge.

Determining a Strategy

Different recruiting websites, social networking forums and job posting pages attract different types of job seekers. Content should be optimized based on where it will be posted. Overall, every posting or recruitment blog should direct internet traffic to the company’s home page where candidates apply for the position.

Focusing on Keywords

The right keywords and combinations of keywords are essential in optimizing a job listing or career website. Firms looking for statistical analysis experts might use terms such as SPSS, SAS, logistic regression, business analysis, database analyst, data analyst and data analysis all within the same posting. Thus, instead of attracting candidates with only a rudimentary skill set in analyzing databases, people with these specific skills will be directed to the posting when searching for jobs. Optimizing the listing for the most common search engines such as Google and Bing also helps to ensure that the right candidates will take notice of the opening.

Honing the List of Candidate Requirements

It is best to avoid listing soft skill attributes in online job postings and career websites. Instead of including words such as teamwork or productivity, pin down exactly what is required of the candidate. Be sure to include common abbreviations of keywords as well. A company looking for candidates holding a Masters in Health Administration might also include “MHA” and terms like health administration, health administrator and human services administrator. To optimize for the most important skills and attributes in a candidate, include the keyword multiple times and in multiple formats. Use the keyword in the title of the posting as well.

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Workforce Planning’s Contributions to Organizational Success

image_19A business’s success is determined by managing resources effectively. How a company recruits, trains, retains and manages its employees has an impact on its overall success. Having a workforce plan in place is important in ensuring that the business can remain competitive in an aggressive market.

Workforce planning is often overlooked in many businesses but should always be implemented. It is a challenging and complex process for any company in the business world, but it is vital for running a successful business. Today, factors that can affect workplace planning include trends in demographics, technology and policy. Effective planning helps the company operate in the current business climate in such a way that future issues and trends can be analyzed and predicted.

Forecasting the need for future employment is a must. To make a prediction, there first has be a solid understanding of the corporate strategy and where the business is headed. Because of unexpected changes in workforce, it is difficult to predict the exact number of employees that will be needed, but it is a good starting point.

It is important to develop a comprehensive analysis of gaps in workforce competencies in order to address them. Identifying and resolving internal and external problems that are weakening business operation can help save your business time and money.

Strategic plans for overcoming workforce issues can include training, restructuring, contracting out, succession planning or technological advancements. Once a plan is implemented, the results should be reviewed and monitored. The plan should be communicated effectively, and everyone should understand their roles. If the implemented strategy is proving to be ineffective, it should be reevaluated and adjusted.

Workforce planning addresses problems and solutions in the long run to save time, money and effort. Planning ahead may benefit your business in many unexpected ways and help your company grow.

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Recruiting Industry Trends That Should Have Your Attention

image_17Are you looking to sharpen your talent-hunting skills? To stay competitive in today’s market, keep up with how technology affects candidate job hunts and widen your search umbrella to as many corners as you can. Take your cues from big brand HR and diversify your hiring techniques with the biggest industry trends.

Going Mobile

A 2014 survey by LinkedIn found that 72 percent of working professionals visited a company’s career page using a mobile device [1]. Whether you utilize apps or a mobile-optimized website, mobile has become essential for keeping tabs on the talent pool.

Adding Analytics to Your Toolkit

Choosing from a pool of candidates can be a challenge, but big data analytics can help alleviate some of the burden. By scrutinizing trends, successes and failures, analytics provides guiding insights into your team-building decisions. One Accenture survey found that business reliance on analytics has tripled since 2009 [2].

Aggressive Sourcing and Branding

Experts agree that aggressive sourcing is becoming a driving force in recruiting. Reaching out to “passive” talent is as important as seeking active candidates. In turn, strong branding and company culture is essential for luring talent away from its source. As Susan Strayer LaMotte, founder of branding consulting firm Exaqueo, told Monster, “You have to focus on what’s yours — what makes your company great that’s different from everyone else [3].”

The Power of the Blog

Facebook, LinkedIn and Twitter are merely the basics of social media recruiting. Young talent appreciates the authenticity of an employee-run blog, the creativity of a well-composed YouTube video and the wit of Tumblr posts. Create your own content to promote via social media and harvest talent from intrigued followers.

Anticipatory Hires

Widespread technology is forcing companies to evolve faster than ever. Hiring for today’s goals alone will leave you with an outdated team tomorrow. Corporations are taking stock of what lies ahead and grabbing up specialized talent before smaller businesses know they need it.

Big corporations recognize the success of startups and small businesses in today’s market. While they rush to stay ahead, take your cues from their techniques and you will come out on top.

 

[1] http://talent.linkedin.com/blog/index.php/2014/02/mobile-recruiting-statistics-infographic

[2] http://www.accenture.com/us-en/landing-pages/analytics-in-action/Pages/home.aspx#Infographic

[3] http://www.monster.com/blog/b/small-business-attract-talent-1-brand-0709

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5 Abilities Your CRM Software Must Provide

image_16Your human capital investment effort will benefit from a comprehensive CRM solution to acquire and track talent and manage employees from recruitment to retirement. Ensure your CRM software is up to the task by determining if it offers these six key features:

Equally Capable Web and Desktop Interfaces

HR staff should see the same CRM functionality and interface regardless of whether they are telecommuting or sitting at their desk. Interface differences require additional training and increase the risk of miscommunication. Be sure the software addresses the additional security risks of online access.

Social Network Integration

Social job websites such as LinkedIn and Monster provide an indispensable reservoir of applicants. Your CRM software must integrate with such services to assist recruiters searching for talent and applicants seeking new positions. It must interface with Twitter, Facebook, Pinterest and other prominent social networking sites to increase visibility for job openings.

Open Resume Acquisition and Management

Recruiting efforts are tarnished if your CRM solution cannot absorb applicant resumes in a variety of document formats, including Word, PDF, Rich Text or mark-up languages. The resumes must be converted to a consistent format internally and indexed for keyword access.

Communication and Collaboration Tools

Your CRM package must account for the fact that talent management is a team effort. Clients, agencies and managers need visibility throughout the hiring process and the employment lifecycle. This communication is enhanced if your CRM software provides relevant and customizable templates.

Useful Analytics and Reporting

Insight into your talent management efforts will be murky at best if CRM reports are limited or are unable to be customized to present data in a meaningful fashion. The software must provide analytical tools and guidance to extract the most value from HR’s database.

Weigh Flexibility vs. Complexity

Find CRM software that is complete but expandable as business needs grow. Beware of CRM packages with basic functionality that requires additional, expensive components to be useful. If a vendor stresses that any missing features are possible with customization, remember that the other side of flexibility is complexity.