Tag: hr strategy

Using Technology in Workplace Mentoring Programs

Posted on by Buyer Advertising

image_22Companies that develop successful mentoring programs link these programs to specific business goals:

  • Integrating new talent quickly into the organizational and company culture
  • Ensuring high performers adapt quickly to increasingly responsible roles
  • Developing company leaders by honing skills to inspire others
  • Creating a diverse workforce at all levels through the development of interpersonal and networking skills

Each of these areas can increase their effectiveness via technology. Whether a particular mentoring program’s interaction model is one-on-one, self-directed or a combination of these, technology has a role to play.

Role of Technology in Mentoring Programs

There are three areas in which mentoring programs are aided by technology. First, mentoring management software assists in finding matches between mentors and mentorees based on job or organizational knowledge, experience and past performance.

Second, social networking software provides high-touch interaction regardless of location and time, which imparts real-time relevance to questions and answers.

Finally, E-Mentoring programs are effective at building a base of knowledge among a large group of new employees or within specific departments. These tools are used to teach best mentoring practices and clarify the roles and responsibilities of participants.

Technology in Reciprocal Mentoring

Technology has a special role to play for cross-generational mentoring situations where the conversation is a two-way street. Younger employees have a natural affinity for social networking and software tools, which they pass on to older employees. The mature employee benefits in return from acquiring new technology skills. He or she then utilizes these skills when providing the younger employee with organizational knowledge and career guidance.

Balancing Technology and the Personal Touch

The use of technology to create potent mentoring programs must not overshadow the underlying purpose: to build meaningful relationships between experienced and less experienced employees. Always ask if a particular technology or the way in which it is deployed expands or hinders that relationship to be sure it is appropriate.

Hiring Quality Staff in a Down Economy

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image_01A struggling economy may sound like the bane of businesses, but it changes hiring into a buyer’s market. Your hiring pool is swarming with top talent, frustrated by layoffs, looking to be scooped up by big corporations. Take advantage while you can and fill your empty positions with quality hires.

Hire Strategically

An abundance of options gives you the opportunity to be discerning. Take your time screening and interviewing potential hires, and only offer positions to people that are a perfect fit for your company. Down economies are also more forgiving when it comes to hiring mistakes. Dismiss poor fits swiftly to avoid buyer’s remorse when the economy starts up again.

Trade Salary for Perks

If your company is looking to keep salary costs down but your best candidates are expecting premium pay, consider offering them perks to make up the difference. Access to a company car, the ability to telecommute a few days a week or extra vacation days can be an even bigger draw than a high salary for some candidates.

Be Wary of Over-Qualification

Candidates that are too good to be true on paper can be a hiring trap. Over-qualified candidates are desperate for work now, but when bigger and better opportunities open up, they are likely to start looking elsewhere. Unless you are willing to promote these candidates into a higher position to keep them, avoid the temptation of those glowing resumes.

Do Not Neglect Retention

Unhappy employees will start looking for greener pastures the moment the economy turns around. Anticipate the inevitable end of the recession by cultivating a happy, loyal staff when the going is rough. Showing open appreciation for hard work will go a long way with your valuable new hires and established employees.

By stacking your ranks with quality hires, your company will be a step ahead of the rest when the recession comes to an end. Be picky, be strategic and harness your blessings in disguise.

Hiring Strategies for New Graduates

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image_24Smart businesses need new talent to remain competitive. Attracting new college graduates with fresh perspectives, enthusiasm and ambition requires Human Resources to develop effective strategies for tapping this pool of talent. Recruitment should include methods for fine tuning mutual fit between candidates’ skills and company needs as well.

Identifying Student Groups

There are four groups of students that HR should target:

  • Broad student populations when a large number of similar positions are available
  • Specific majors that meet knowledge requirements for particular departments
  • Post-graduates for specialized or upper-level positions
  • International students with unique skills

High-touch tactics to reach these groups include career fairs, on-campus presentations, faculty recommendations and engaging alumni who already work for your company. These methods are more effective when coupled with the use of social media to communicate unique benefits your company offers. Apply your strategies at the sophomore and junior levels for pre-recruitment activities too.

Evaluating the NCG’s Fit for Your Company

As an enticement to NCGs to sign up and to ensure a good fit for their skills and the needs of the company, job internships are an ideal way to accomplish both goals. Unlike candidates who arrive with years of experience, NCGs may have unrealistic expectations regarding job requirements and responsibilities, which can be adjusted as they cycle through temporary positions.

Even if they were introduced to the company through summer internships, placing them in a full-time rotating internship program over six months to a year provides them and the company a mutual evaluation of skills, expectations and motivating factors. When managed correctly, these programs lead to well-integrated, satisfied and efficient employees.

It Is Not All about the Money

Any college graduate is eager to receive his first paycheck, of course. Salary is not the only incentive for fresh graduates, however. They also consider the non-monetary benefits. Top among these are health insurance, vacation and opportunities for professional growth. Popular among new college graduates are companies that offer comprehensive training and both upward and lateral mobility. So, make sure your NCG hiring strategy is tuned to meet these expectations as well.

Workforce Planning in a Booming Economy

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image_23A fast-growing economy puts pressure on any company’s workforce planning. As the unemployment rate in the U.S. dips toward 6 percent and productivity gains taper, there are fewer qualified candidates to fill a swelling number of open positions. Many HR departments must adjust their efforts in order to fill a widening gap between the supply and demand of new talent.

Re-Assessing Your Current Workforce Plan

There are many signs that the U.S. is finally heading out of its long recession. Your workforce planning efforts must identify the areas most affected should the economy take off.

  • Company projections for growth in the workforce may no longer be realistic. Ask what it would take to meet a surge in open positions. Perhaps an increase of contingent staffing for the short-term is in order.
  • Increased demand for employees also increases pressure on your retention policies. Review current retention policies, especially for your most valued employees.
  • Scrutinize how your company’s compensation and benefits packages compare to those of competitors. Look for creative benefits improvements that appeal to a younger generation of workers.
  • Re-evaluate new college graduate acquisition programs. A larger internal talent pool of graduates could be tapped as the economy grows. Perhaps your company can improve its university presence and expand internship and training programs.


Leveraging Information Technology

Automation and increased use of information technology has been unquestionably effective at improving productivity in many industry sectors. The application of IT is not typically a key expertise of an HR department, but associates should collaborate with other company groups to advocate for employing such resources in order to reduce headcount needs.

Maintain High Standards

As the economy grows and qualified candidates become harder to identify, HR must avoid the temptation to lower hiring standards in order to fill seats. Acquiring and retaining talented employees pays huge dividends in the long term where the focus of workforce planning should be. Early adjustments to your company’s workforce planning should take priority over settling for less qualified workers.

Best Practices for Recruiting Millennial Workers

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image_26Every effective human resources professional is also an accomplished sociologist.  The best practices for recruiting and retaining top talent changes from generation to generation.  This is especially true when it comes to what is known as the millennial or Gen Y generation.

Millennial Generation

The millennial generation refers to anyone that was born between the years of 1982 and 2002.  Just like previous generations, most millennials exhibit unique characteristics when it comes to pursuing a professional career.  Although income and security are important, millennials seem to be more interested in developing meaningful relationships and finding purpose in their personal and professional lives.

It’s estimated that Gen Y workers will make up 75 percent of the workforce by 2025.  Unlike the preceding generation, millennials aren’t necessarily interested in job security or spending an entire career with one company.  According to Undercover Recruiter, millennial workers are idealistic, ambitious, digitally proficient and diverse[1].  Over 70 percent of existing millennial workers intend to leave their job once the economy improves.

Recruiting Millennials

HR professionals are finding that developing a relationship with Gen Y job prospects is more effective than selling the salary and perks of a professional position.  Many companies begin networking with future job prospects early on in college.  Millennial job applicants rely on social media to research and get to know prospective employers.  Nevertheless, it shouldn’t be assumed that social networking alone is the answer to attracting talented millennials.

Millennial workers want to identify with the company they work for and be part of a company culture that promotes camaraderie and high employee morale[2].  They want to make a difference and be involved in the decision making process.  Employers are encouraged to embrace the entrepreneurial spirit, provide lots of feedback and understand that millennial employees are seeking opportunities to grow and advance.

Gen Y Stereotypes

As with any set of assumptions, the stereotypes generally attributed to the millennial generation won’t apply to every job prospect.  There are many exceptions to every rule.  Understanding the world view of millennials is crucial in today’s workforce environment, but identifying the aspirations of individual job candidates is far more important.  Finally, a company should never cater to millennials at the expense of an achievement oriented workforce culture.

 

[1] http://theundercoverrecruiter.com/how-to-recruit-millennials-your-company-infographic/

[2] http://www.findly.com/blog/how-to-recruit-and-retain-millennial-applicants/

 

Getting Past Generational Issues in Meetings

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image_09With the way that technology has leapt forward in the past few decades, generational issues are growing more and more pronounced. Not only do you have cultural differences to deal with when you have a diverse workforce, but you also have to think about technological barriers. If you really want to make sure that everyone, from baby boomers to millennials, can work together, keep these things in mind.

Try to Involve Everyone

A big part of the reason why people feel alienated is simply because they are part of a group that is not being given equal consideration. Older workers may rely on experience and knowledge, while younger workers focus on being innovative and coming up with new ways to do things, seeing as how they lack that experience. Successful companies need to balance both of these aspects, and neither group should get preference over the other. Clearly indicate that input from both sides is valued equally so that all members of the team feel that they can contribute.

The Simplest Solution is Often the Best

Much of the time, keeping things simple is the best plan for a meeting that everyone enjoys. Do not depend too much on older or newer technologies. For example, having a meeting on Skype so that no one has to leave the office may sound easy, but it can grow complicated for older workers in a hurry. Why not just stick with older tactics of having everyone meet in a central meeting room when possible? This breeds a sense of company community, and it eliminates a lot of the hurdles that you could otherwise face.

Focus on Understanding

To some degree, you must simply realize that older and younger generations are never going to see eye-to-eye on everything. They are always going to have different viewpoints. You need to focus on bridging that gap instead of pretending it does not exist. If you can get each side to understand where the other is coming from and create an atmosphere of understanding and cooperation, cultural differences and age differences are going to mean a lot less. Focus on strengths and how people can work together. Do not focus on differences and things that are holding you back.

Best Practices for Retaining Experienced Employees

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image_12Hiring and retaining top talent is crucial to the success of any achievement-oriented organization. Corporate leaders, including HR managers and professionals, understand the staggering cost of employee turnover. Many companies are forced to endure turnover rates in excess of 60 percent every four years. Needless to say, the loss of talented executives, managers and rising stars can make it nearly impossible for a business to accomplish strategic objectives.

Career Development

Employee retention should begin even before the hiring process begins. It’s important to identify the employee characteristics that best fit the organization and position in question. Extensive discussions with executives and managers, exit interviews and regular conversations with current employees can help establish a strategy for making successful hires.

Although it’s true that talented employees are typically interested in furthering their career goals, it should not be assumed that compensation is the only reward they have in mind. Many talented employees move on simply because they’re frustrated with management or they perceive that the company doesn’t offer a realistic path for career advancement. Every HR recruiter should be aware of the career opportunities that may be available to prospective employees.

Achievement and Advancement

Talented employees are more likely to stay with a company that demonstrates an interest in their career goals. Constant communication at every level of an organization is the only way to avoid unexpected resignations. Every level of leadership should emphasize the implementation of a professional development program that includes the career objectives of future leaders. The importance of related training and development for managers and executives cannot be overemphasized.

The career goals of one talented employee may be quite different from that of another high achiever. It’s vital that the leadership of a company create the conditions necessary to prompt an employee to strive for success. While one employee has a desire to occupy the office of a high-level executive, another high achiever may only be interested in high-stakes commission checks. Ambitious employees can’t stand failure. It’s only natural that they keep their future prospects in mind. A professional HR department does everything possible to allow talented employees to reach their highest potential.

Take Control of Your Employer Brand With Buyer Advertising

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How to Hire Motivated Employees

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image_18Talented, skilled, dedicated and motivated employees generate an incalculable return on investment for your business. Motivating current employees is hard enough, but it is far easier when your HR department recruits candidates who already show passion and pride in their current work.

Key Traits of Motivated Candidates

Search for recruits who will become engaged with your company by looking for the following characteristics:

  • The correct candidate has a record of initiative and seeing assignments through to the desired result.
  • Their resume displays a tendency to lead, whether through projects, teams, products or industry initiatives. These leadership positions may be technical or managerial.
  • The best candidates intrinsically view problems as invitations to work harder rather than impediments to progress.
  • Even the best employees make mistakes or encounter insurmountable obstacles. In the face of these, motivated employees maintain an irrepressible enthusiasm. Furthermore, they draw useful, positive lessons from such situations.

Are They Looking for Change for the Right Reasons?

Employees can become discouraged with little or no effort on the part of management. Ignoring their efforts, leaving them out of decision-making, using fear to motivate or failing to challenge their creativity are well-known ways to sap employee vigor.

Employees engaged in the company’s business are constantly looking to do more, to take on new projects, learn new skills or find ways to do their current tasks more efficiently. They become dissatisfied when these desires are thwarted or they are not allowed flexibility in how and when results are delivered.

Keep in mind such circumstances when discussing their reasons for considering a change of employers. These provide clues to whether the person feels they cannot spread their wings or that they are simply bored or looking for a larger paycheck.

Start Off on the Right Footing

Once you have identified your motivated recruit and have discussed pay, benefits and working conditions, be sure to uphold your end of the deal. If the employee does not feel that he or she is receiving what was promised, performance may be negatively impacted from day one.

 

Workforce Planning for Staff Retention

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The purpose of workforce planning is to align a company’s workforce objectives with the strategic objectives and priorities of the organization as a whole. It identifies current and future workforce capabilities and provides solutions to meet any deficiencies. An essential component in the workforce plan must be retention policies that target turnover.

Retention Should Be a Higher Priority than Recruitment

Critical turnover refers to the loss of employees that demonstrate the highest potential value to the company. Typical turnover costs are more than twice an employee’s salary, but far higher when the organization loses its most motivated and productive contributors. This is why retention of high value employees should take priority over policies and programs to recruit new talent.

Discuss Misconceptions about Turnover and Retention

During a discussion of retention policies, it is helpful to clear up preconceived notions about turnover and its causes:

  • An employee’s pay level is not usually the primary reason for them leaving. People more often quit because they have problems with their manager or the organization as a whole.
  • Examining the reasons people leave is necessary, but it is equally important to evaluate why employees, especially the most valued among them, choose to stay.
  • Most exit interviews provide scant insight into turnover causes. Departing employees are worried about job references or burning bridges back to the company. Thus, they supply interviewers with non-confrontational half truths about why they are leaving.
  • There must be a distinction made between turnover in general and critical turnover. Retaining the highest performers is far more productive to the bottom line than trying to make everyone happy. Turnover of less productive workers is not always undesirable.

Retention Is a Team Effort

To be successful, it must be pointed out that retention strategies are not the sole burden of the HR department. They must be developed and practiced with the close involvement of management. Managers should be provided opportunities to sharpen their communication and coaching skills and trained to detect signs that good employees are thinking of moving on.