Ghostbusters for Recruiters: Conjuring Up Strategies to Banish Candidate Ghosting!

Candidate Ghost Blog

It’s Spooky Out There.

Imagine this: You are a recruiter well into the hiring process when suddenly a candidate abruptly stops responding to your emails and texts. It is as if they’ve vanished into thin air, wasting your time and delaying your recruiting efforts.

For many unfortunate employers, this situation is not merely hypothetical, it’s a problem known as candidate ghosting; one of the more frustrating issues facing recruiters today.

Candidate ghosting comes in many forms, ranging from an applicant skipping an interview to the extreme case of a new employee never showing up to work. While this sort of behavior was once largely restricted to unskilled labor, recruiters now report candidate ghosting becoming more prevalent in industries like technology and health care.

How To Avoid Candidate Ghosting.

A recent SHRM article by Roy Maurer outlined strategies to help offset this problem, including reducing the time spent recruiting and simplifying the recruiting process to better maintain candidate interest.

Another more meaningful approach is to promote more transparency and open communication between the hiring organization and the applicant. If a candidate doesn’t have a clear understanding of the job responsibilities, requirements, and, more importantly, your Employer Value Proposition, then the employer runs the risk of the candidate realizing too late in the process that they are not a good fit after investing too much time.

Additionally, if the candidate feels comfortable communicating with a recruiter, then they will be more apt to raise questions, clarify expectations, and be more forthcoming about concerns that could dissuade their decision to ghost a recruiter.

Finally, a hiring organization with a clear and compelling EVP is better equipped to educate candidates about their work environment early in the hiring process ensuring a mutual cultural fit and less chance for ghosting behavior. A strong EVP also highlights the unique benefits and personality of your organization, and when done right, can discourage candidates from shopping your competition.

Who You Gonna Call?

Buyer Advertising, a leader in recruitment and employee communications for close to sixty years, is here to help you bust ghosts with proven strategies to improve your hiring process, better define your Employer Brand, and open up lines of communication between you and your candidates with our Talent Engine Connect CRM. To learn more about our customized recruitment solutions, contact Natasha Cuomo, our VP of Strategic Partnerships, at ncuomo@buyerads.com or visit our website, www.buyerads.com.

About Buyer Advertising

Buyer provides custom talent solutions that deliver the right candidates critical to our client partners’ success. We cultivate unique Employer Brands that set our clients apart from the competition while creating a personal connection with their future employees. Our industry-leading search engine optimized hiring platform, Buyer Talent Engine, empowers recruiters with a smarter way to attract, engage, analyze, and track candidates through the hiring process – backed by a team of industry leaders with a passion for customer service. With a proven history of supporting a diverse mix of organizations for close to sixty years, we are confident we’ll exceed your expectations.

Buyer Talent Engine: Career Site Platform Updates

TE Updates Blog Image_OCT2024

Attracting top talent in today’s competitive landscape requires innovative tools to maximize recruiting efficiency while promoting an organization’s unique Employer Value through relationship marketing. For more than two decades, industry leaders have trusted Buyer Talent Engine as the foundation of their tech stack, empowering organizations to achieve their hiring goals.

Never resting on past success, Buyer Advertising continues to invest in our technology culminating in our most recent version of Buyer Talent Engine, which now leverages Artificial Intelligence and greater flexibility to creatively connect with prospective hires through storytelling and employee experiences.

Talent Engine Optimize

More than 25 million job searches take place on Google each month, making Job Search Engine Optimization a vital strategy to compete for talent while reducing overall cost per hire. For more than 20 years, Buyer Talent Engine has provided clients unmatched job SEO, resulting in increased page one job search visibility while unlocking thousands of untapped candidates from Google and Google-For-Jobs.  In fact, one Buyer client experienced an astounding 80% of hires from Job SEO while spending just 10% of their overall recruitment advertising budget.

Talent Engine Attract

Traditional Pay-Per-Click Advertising if not managed independently from the job boards can waste your recruiting budget by attracting excess applicant flow while simultaneously underexposing vital jobs. Buyer Talent Engine Attract, using AI technology combined with hands-on media analysts, efficiently drives candidates to the openings that need the most exposure based on applicant conversion data and goals. This combination of analytics paired with personal insight allows for unprecedented optimization of your advertising budget resulting in a higher ROI.

Talent Engine Engage

Buyer Talent Engine career pages are custom designed to seamlessly integrate with your corporate web pages and adhere to all brand standards including fonts, typefaces, navigation treatment, page styles and color palate.  However, it also provides a level of creativity unmatched by traditional Applicant Tracking Systems including graphic based job postings, embedded job search filters across all career content pages, integrated video, blog and social media content, featured jobs and Google maps on job postings and dynamic user experiences based on candidate website behavior.  Additionally, Buyer Talent Engine provides custom job search options including zip code, proximity, keyword, category, location, type, facility, brand, and Military Occupation Service (MOS) Code job searches.

Talent Engine Analyze

In today’s ever-changing environment, accurate data is crucial to ensuring the success of your recruitment strategy. That’s why Buyer Talent Engine delivers the most comprehensive suite of data analytics available today featuring detailed auto-capture candidate source metrics for paid and organic media including:

  • Applies Started
  • Applies Completed
  • Qualified Applies
  • Offers
  • Hires
  • Media Cost per Apply and Hire
  • Hire Details – Name, Job Title, Date – by Source
  • Influencing Media Source Tracking
  • And More

All metrics can be sorted by date, location/entity, job category, status and viewed comparatively over time periods.

Talent Engine Connect

Buyer Talent Engine makes it easy to cultivate candidates with our full featured CRM providing automated job notifications and other HR related news via text and email.

An integrated, third-party job board “Quick Apply” feature, a selective career site interest-capture form, “drag and drop” resume feature and bulk list upload function allow for easy candidate acquisition while robust candidate management tools provide ranking, filtering, tagging, dispositioning, internal sharing, and communicating with candidates through text and email. Additionally, AI can now automatically rank candidates against published job requirements and displays a rational for each rank.

Talent Engine Promote

Automatically promote content throughout the entire hiring lifecycle and convert more candidates with Buyer Talent Engine. Our communications platform empowers you to create, schedule and send out relationship building content via text and email, increasing candidate hires over time. You can also define unique audiences based on job categories, locations, tags, and pipeline stages and set triggers to send content based on status updates or date and time. Additionally, you can leverage built in AI to help generate fresh content for drip marketing and blog posts and track candidate outreach including campaign content, sent messages, opens, and click throughs.

Talent Engine Spotlight

Showcasing your employees as part of a robust Employer Brand campaign has proven to make organizations more relatable to job seekers. Now you can collect and share authentic employee experiences through videos with Buyer Talent Engine. Encourage employees to submit self-shot videos as part of a campaign to share their success stories.  These videos are stored in an approval queue and, if selected, are posted to a custom branded video wall. The videos are also made available to publish with embedded links on the career site and in email and text marketing at your discretion. An administrative tool allows access to manage the submitted videos, admin users, the video approval process and employee email and text lists for internal marketing.

Set Up & Integration

Setting up Buyer Talent Engine requires minimal IT resources to launch in less than 60 days. This means your organization can be up and running quickly, without presenting a major technical overhaul or compromising your brand integrity.

Buyer provides custom talent solutions that deliver the right candidates critical to our client partners’ success. We cultivate unique Employer Brands that set our clients apart from the competition, while creating a personal connection with their future employees. Our industry leading search engine optimized hiring platform, Buyer Talent Engine, empowers recruiters with a smarter way to attract, engage, analyze and track candidates through the hiring process – backed by a team of industry leaders with a passion for customer service. With a proven history of supporting a diverse mix of organizations for more than fifty years, we’re confident we’ll exceed your staffing expectations.

To learn more about our customized recruitment solutions, contact Natasha Cuomo, our VP of Strategic Partnerships, at ncuomo@buyerads.com or visit our website, www.buyerads.com.

The Rise and Fall of Social Media Platforms

webinar_COVID-19-02-23

We live and work in the age of social media, with no end in site. And while it’s a no-brainer to add social media to your digital marketing strategy, timing is everything.

The evolution of social media has brought many platforms, all vying for users by reinventing ways to produce and absorb content. This level of competition brings a life expectancy for every social media platform—and not understanding this jeopardizes the reach of your digital recruitment efforts, resulting in wasted ad dollars, or missed opportunities.

Google recently collected data and created a visual timeline to show the search volume of social media platforms. Some platforms may seem like a distant memory, while others live on your phone right now. Tik Tok is currently a highly sought platform, while big names like Facebook, although long running, sees a steady decline. Tik Tok is a timely example of a social media platform in its prime, and well-fitted companies quick to incorporate it will see the most success in their digital efforts.

unnamed

When considering a platform to advertise on, it’s also important to understand its users. After additional research, Buyer’s team found that 18-24 year olds spend 67+ minutes a day on Tik Tok, with 10-19 year olds representing nearly 33% of its users, making Tik Tok an ideal platform to reach teens, new grads, or individuals entering the workforce. Timeliness and an understanding of your audience are keys to social media success. Together they’ll deliver the desired result and establish the versatility of your recruitment marketing capabilities.

Take the guesswork out of your digital marketing strategy. With 50+ years of recruitment marketing experience, Buyer Talent Solutions is ready to leverage our resources and industry knowledge to meet your hiring goals. Contact us at info@BuyerAds.com to learn more about our customized recruitment solutions.

Unpacking a Multi-Generation Workforce and How To Recruit Them

webinar_COVID-19-02-04

Today’s workforce and candidate pools are more blended than ever. While inspiring, it comes with recruitment challenges. Executing a multi-generational recruitment strategy is no small feat, and it must start with understanding each group individually. Buyer Talent Solutions’ research team has analyzed these three prevalent groups in today’s workforce—Gen X, Millennials, and Gen Z. Understanding the characteristics of each group is essential to building successful recruitment strategies.

Pew Research defines Gen X as those ages 39-54. They grew up during the computer generation and worked their way through the rise of the Internet, which changed the professional world forever. Glassdoor describes this group as being in the thick of their careers, having significant responsibilities both personally and professionally. When recruiting Gen X candidates, benefits and development opportunities should be the center of your messaging. This group values growth and chances to step into leadership, but has little room for risk when it comes to healthcare, 401k, and other stakes.

Then comes Millennials, Pew deeming these individuals ages 23-38. Millennials remember a time before the Internet, but grew up as it took off and were able to adapt to its innovations as they came about. Social issues and a work/life balance are extremely important to this group. This is a great opportunity for organizations to revamp their Employer Brand to highlight diversity, inclusion, and work flexibility. Workplace culture should be at the forefront—any lack of one could make or break application numbers.

Gen Z is next, these individuals being ages 7-22, the oldest just entering the workforce. This generation has grown up on technology, therefore a focus on technology is important for recruitment. As of 2018, Pew notes that Gen Z is the most educated (58% enrolled in 2 and 4-year colleges) and racially/ethnically diverse (52% being non-white) generation ever. Like Millennials, diversity and inclusion are essential to Gen Zers when choosing an employer. IN addition to ensuring your messaging aligns with the needs of Gen Zers, it’s important to also re-evaluate the media channels that you use to reach this group. As digital natives, Gen Zers prefer platforms like Twitter, TikTok, and Twitch to traditional media. Investing media dollars into digital advertising will expand your reach to Gen Z.

While little research is available, it is important to acknowledge Gen N. This group will follow Gen Z into the workforce as products of a post-COVID world, with full immersion in technology and the Internet from youth. The organizational changes companies make today will be strongly felt by the upcoming generation.

Generational changes are inevitable in the workforce, and recruitment efforts must be nimble and adjusted to align with candidate expectations. With 50+ years of recruitment marketing experience, Buyer Talent Solutions is ready to leverage our resources and industry knowledge to meet your hiring goals. Contact us at info@BuyerAds.com to learn more about our customized recruitment solutions.

Which Social Media Platforms are Most Effective When Recruiting Millennials?

Those born in roughly the 1980s and 1990s are defined as millennials, and a recent article in Time highlighted that these millennials are now officially the largest generation within the working class [1]. Recruiters need to know how to attract and retain the top talent in the millennial generation, and social media may be the key. Discover which social media platforms are most effective when it comes to recruiting millennials.

LinkedIn
Currently, LinkedIn occupies a 40 percent market share for those seeking jobs in the United States. While it may only have 300 million users annually [2], far less than other social media platforms, it may still be the best place to start when seeking millennials because existing users are focused on their careers. Recruiters in search of millennial talent should be prepared to hunt for suitable candidates as well as post job opportunities.

Facebook
Without question, the largest social media network on the planet is Facebook, with more than 1.49 billion users, many of them daily viewers [3]. Of that staggering number of users, approximately 42 million are between the ages of 18 and 24, and an additional 44 million are between the ages of 25 and 34. In terms of sheer reach, particularly when companies are recruiting a highly specific candidate, Facebook can offer the greatest potential to get as many eyes on your career opportunity as possible.

Instagram
When Instagram recently surpassed 300 million users worldwide [4], surpassing Twitter in the process, it highlighted how a younger generation prefers to use social media. Quick, to the point and highly visual, Instagram is a fantastic way to attract millennials [5]. Instagram can be used to create a corporate culture that appeals to millennials, and it can also be searched through hashtags to find specific users who may make ideal candidates.

Twitter
Thanks in part to the mobile nature of Twitter, more than 100 million users log in daily. However, the demographic is far younger, overall, than Facebook, with 95 million Twitter users under the age of 29 [6]. For recruiters targeting a demographic of millennials, Twitter can be an effective method of reaching the right audience.

[1] http://time.com/3854518/millennials-labor-force/
[2] http://mashable.com/2014/04/18/linkedin-300-million-users/#tmgMHMvoaZk9
[3] http://newsroom.fb.com/company-info/
[4] http://techcrunch.com/2014/12/10/not-a-fad/
[5] http://www.inc.com/jt-odonnell/a-powerful-way-to-use-instagram-to-recruit-employees.html
[6] https://www.linkedin.com/pulse/20141118182103-28964915-social-media-user-statistics-age-demographics-for-2014

The Advantages and Disadvantages of Checking Applicant Social Networking Profiles

image_01Hiring a new employee takes a considerable investment of your organization’s time, energy and resources. CareerBuilder’s annual social media recruitment study found that the number of employers taking to the web to research applicants has steadily risen over the past few years — from 43 percent in 2014 to 52 percent in 2015 [1].

As you investigate each applicant’s transcripts and professional references, you might have also considered checking their social networking profiles. Social networking sites like Twitter and Facebook are used by billions of people around the world for personal and professional reasons. Before you decide to take a look, consider the advantages and disadvantages of checking the profiles of your applicants.

Personality Type

Looking at an applicant’s profile on social media can give you an idea of the person’s personality type. If the person applied for a job where the workweek is long and he or she will be on call for nights and weekends, you may find it useful to know whether the person spends their weekends partying or participating in community events.

Professionalism

You may also want to check out a person’s profile and see what he or she has to say about current and former employers. Many jobs require a sense of confidentiality or at least a sense of respect. If the person makes accusations or generally speaks badly of their coworkers, employees or supervisors at their current job, the person could also do the same when working for your organization.

Privacy Rights

Every person has a right to privacy. When you go looking for a person’s profile that mostly deals with private or personal concerns, you could be facing a situation of legal repercussions. An applicant could reasonably argue that what they do on their own time as their leisure and personal pursuits are not within the realm of an employer’s interests.

Potential for Discrimination

Looking at an applicant’s profile and deciding not to continue pursue that person as a candidate could result in your organization facing discrimination claims. Social media profiles show plenty of personal information about a person, including their sexual orientation, gender identity, age, handicap, religion, race and ethnicity. Employers cannot use any legally protected information such as these items when making hiring decisions about a job applicant.

[1] http://thehiringsite.careerbuilder.com/2015/05/14/employers-checking-candidates-social-media/

How to Use Periscope to Connect With Potential Job Candidates

image_11Periscope is a recently released app that works in conjunction with popular social networks and sharing websites such as Twitter and Instagram. The difference with Periscope is that it provides real-time conferencing capabilities and is meant for on-the-go use, rather than in front of a desktop or laptop computer. Periscope is a new tool that could make the difference in recruiting top new talent to your organization. Periscope is a clear demonstration of authenticity for you and your company.

How Periscope Is Used for Social Networking

Periscope is meant to be a way to give your followers a peek at your real life. For a human resources recruiter, that might mean logging into the app and providing a real-time tour through your office or showing some of the products made by your company. It’s a live and unedited feed that puts your real self and organization out there. Potential job candidates enjoy this sort of real-life glimpse at your organization because it gives them a feel for the workplace.

Engaging with Viewers Through Periscope

Periscope makes it easy for your followers to capture these live video feeds. When you’re getting ready to start a real-time video, you can post a link to your feed on your Twitter site. Your followers simply click on the link and get rerouted to your feed as it happens. Potential candidates can then engage with you by sending you questions through Twitter or sharing what they think of your video.

Connecting with Potential Job Candidates

As a key social influencer within your organization, you can expect to enjoy quite a following through Twitter. The opportunity to interact directly with you through Periscope will be an opportunity that potential candidates will not want to pass up. To get the greatest number of participants in each of your scopes, be sure to use relevant hashtags on your Twitter posting. You can also pick a memorable handle for your Periscope, such as “CompanyXRecruiting.” Throughout your scope, ask your viewers questions and respond to theirs. Your scopes may broaden your pool of potential candidates.

Effective Methods of Utilizing LinkedIn to Promote Hiring

image_016The Internet is becoming a useful tool in hiring. More specifically, HR professionals are turning to LinkedIn to find and recruit top talent. Back in 2010, 78% of recruiters were using LinkedIn to find candidates, but five years later, that percentage has risen to 95% [1]. LinkedIn not only offers a platform for you to build your employer brand, but it also enables you to attract qualified job candidates and select the best match. It’s easy to get started:

Creating a Company Profile

Networking is a huge advantage to using LinkedIn. By creating a company profile and adding your staff, you have established connections to link you with potential candidates through your current employees. If you are looking for a graphic designer, it is easier to find a network of designers through someone you already have on your staff. According to a Nielsen study, the average number of connections for LinkedIn members is around 60 people [2].

Marketing Your Company

There are many companies on LinkedIn, which is why it is important to market your company and set yourself apart. LinkedIn is a social media outlet and has many of the same qualities you would see on Facebook. You can post status updates, share company announcements and even can set your current status as “hiring.” This lets people know that you’re an active, engaged company that others may be interested in working for.

Posting a Job

When you are ready to post a job on LinkedIn, make sure that you have researched the role. You can use this information to create a job description that will attract the ideal job candidate. A good job description will include the necessary skills, education and experience to carry out the duties of the job. LinkedIn will then send your job post to those who best meet the criteria.

LinkedIn also has a sponsored job option, which increases the likelihood of people applying for your position. Once your job has been posted, it will receive high placement in the “Jobs you may be interested in” section. Your company gets charged on a pay-per-click basis. This is a great way to increase the pool of potential candidates.

Because LinkedIn allows you to reach more job candidates with a pool of over 330 million professionals, it is a great way for you to find the right job candidate.

 

[1] http://www.socialtalent.co/blog/how-recruiters-and-job-seekers-use-social-media-in-2015

[2] http://www.entrepreneur.com/article/242721

Can Facebook Help You Find Quality Talented Professionals?

image_01When your business needs to find talented professionals to join your team, knowing where to look can be a challenge. In today’s social media-driven world, people are flocking to websites such as Facebook not only to share photos and status updates but also to find jobs. Putting your company on Facebook helps to get the word out fast to an audience of interested and skilled professionals.

A recent survey by Facebook found that 70% of respondents agreed that Facebook is an effective recruiting tool because it allows recruiters to cast a wide net and connect with more potential job seekers than other services because of the widespread use of Facebook [1]. With over 1 billion users, Facebook can be a valuable source for recruiting qualified professionals.

Paid Ads

One way to find talented professionals to recruit is through Facebook ads. You can choose how and when your ad appears, so if you are not offering relocation expenses, then you may wish to only have your ad show up when your physical location is within 60 miles of a user’s IP address. You can also try pay-per-click ads, for which you are only charged when someone clicks your advertisement. Facebook ads allow you to specifically target the type of candidates that you desire. For example, if you need someone familiar with Share Point, you would include that in your keywords. You may choose to run the ad constantly or only during specific hours of the day.

Facebook Pages

Facebook pages are a free resource that you can utilize to your benefit. Essentially a profile for your business, this page is public and allows you to update it with your job postings. You can also include pertinent links with information that the best candidates will want to know, such as the health care benefits, amount of paid time off and other perks of working at your company.

Facebook Marketplace

The Facebook Marketplace allows you to place free, basic ads for the job openings available at your business. In a marketplace ad, you are able to include the job description, location, reason why you need to fill the job and other basic information. You are also able to upload an image of the job’s location or any other image that you think would be useful in recruiting skilled employees.

Facebook’s enormous membership, combined with its precise targeting mechanisms, allow recruiters to pinpoint their ideal candidates and leverage them to build an online talent community. Facebook Ads average around $0.25 per 1,000, which is only 1% of the cost of TV advertising [2] – the result is a low-cost, but highly effective recruitment campaign.

 

[1] https://www.facebook.com/notes/social-jobs-partnership/recruiting-survey-social-media-helps-connect-job-seekers-with-employers/404484379619706/

[2] https://moz.com/blog/1-dollar-per-day-on-facebook-ads

Why You Should Keep Up-to-Date on Social Media for Recruiting Needs

image_018People seeking employment are turning to corporate social media accounts to learn more about a business’s culture and environment. While traditional websites and career search boards can provide those searching for a job with nuts-and-bolts information, such as work hours and skill-set requirements, keeping up-to-date on social media allows jobseekers to gain a more complete picture of the corporation.

Cultivates Interest

Once jobseekers are certain that they meet the skill and academic credentials for a position, they next want to know whether their personality will fit well at a particular company. Current social media posts cultivate a candidate’s interest in becoming a part of the organization. By seeing that the company is up-to-date in industry trends and is building brand loyalty with its clients, candidates will be more eager to join such a company.

Engages Qualified Individuals

Today’s workers want more out of their work than just a paycheck. They want to be engaged and passionate about what they do, which is particularly true of the Millennial Generation. This generation is also the most likely to use social media to engage with potential employers.

Promotes a Team-oriented Environment

Active sourcing of job candidates through social media helps to promote the development and maintenance of a team-oriented work environment. Recruiters can show images and embed video clips of a variety of employees collaborating on projects. Social media is an efficient and effective way of showing potential staff members how current employees are working together to solve problems and showcase their talents.

Inspires a Creative Workforce

Social media is a newer way of communicating with people who are creative, highly educated and concerned about making a difference in the world. These candidates tend to think outside the box when solving problems and create a dynamic environment in which to work. Human resources staff who recruit candidates through social media are better able to promote the workplace as a creative community in which an employee’s time investment pays off through work that is satisfying personally, professionally and mentally.