Looking Back

As a professional invested in the marketing of your business, you like to stay informed. Chances are, you check at least a few articles, magazines, or blogs (after all, you’re here, aren’t you?) per month to generate an electric brainstorm of ideas that could propel your advertising strategy forward. Future-minded though you might be, if your nose is pointed directly at what’s to come, you could miss an important source of inspiration: your past.

Your company has enjoyed success. As a matter of fact, to stay in business, that’s a requisite. And it’s exactly those successes that you can turn to in order to drive you forward. Take a trip down memory lane and pull up pieces you’ve done in the past. By actually examining individual projects, they’ll stir up memories—what’s worked, what hasn’t, what goals you had set originally—that can provide the push you need to market your organization more effectively.

Every company is different. Take great notes about what’s worked for your organization—numbers, if you can wrangle them up—and track what strategies or campaigns have been most effective for your business, that what’s pooped out on you. Information often turns into inspiration, positioning you perfectly for the next big idea.

Farewell for now,
Buyer Advertising
www.buyerads.com

4 HR Trends to Watch in 2011

As we wade into 2011, HR is bracing for the inevitable undercurrent of change. If there’s one thing in the Human Resource industry that’s constant, it’s constant evolution. That’s why we’ve put together a list of the top trends to watch in the months ahead, and how they can change how you hire and how you manage your employees.

1. “Humanizing” companies with perks such as daycare, flex time, work-at-home opportunities, and a looser attendance policy.

2. Cutting the fat—as budgets continue to tighten, HR personnel are called upon to be the gatekeepers of effective programs, and to help eliminate what doesn’t work.

3. Succession planning: more than cross-training, there’s a growing demand for battle-preparedness in the likelihood of staff turnover.

4. Greenifying: HR staff are being called to take an active role in reducing the company carbon footprint—that means finding new ways to eliminate paper in favor of electronic storage, initiating recycling drives, and sponsoring employee riding-sharing programs.

Signing off for now,

Buyer Advertising
www.buyerads.com

Taking Down Trolls

It’s amazing how quickly simple concepts can transform into large headaches. Take social media, for example. You can sit down and create a plan of action that includes periodic updates and fan-gathering tactics, but once you become established, you’ll notice a bump in the road: trolls. Defined as those who attempt to disrupt communities with attention-grabbing antics, trolls pollute your social media space with distracting, vulgar, or otherwise unwanted messages. Here’s how to identify two types of trolls that are appearing on your company blog or Facebook page, and react appropriately.

The Spammer: You’ll find this troll both on blogs and Facebook alike, advertising (usually) completely unrelated product or services, often in broken English. They’re particularly rampant on blogs, where a single spammer can generate up to a 100 spam “comments” a day, clogging up your message approval process or turning customer correspondence into a nightmare. One solution: ban by IP. If you’re using a CMS like WordPress, you can block all messages from an IP, effectively silencing that troll forever.

The Malcontent: Whether it be through cursing or a personal attack against regulars to your site, there are trolls who are just out to ruin another person’s day. Instead of negotiating or refuting their claims, try this hair-saving technique: just delete their comments. Once malcontents realize you’re not a soft target and their comments are going missing, they’ll move on to more fertile grounds.

No matter your troll troubles, stay alert and realize that content management is an inextricable part of social media. But the results of a solid strategy are worth it: SEO, qualifiers of professionalism, and a tool to engage prospective clients. Don’t give up!

Signing off for now,
Buyer Advertising
www.buyeads.com

MAINTAINING MORALE AFTER LAYOFFS

In once-in-a-lifetime economic downturns like this one, lay-offs are an unpleasant reality many businesses must face. As budgets dwindle, saying goodbye to valuable employees is often a double blow: on the one hand, you’re losing a valuable source of labor, and on the other, your remaining workforce will react negatively to seeing their co-workers let go—translating into a loss of morale and work. If you’re faced with the necessity of lay-offs, here are few tips to mitigate damage and keep employee morale up.

Go in with a strategy. Plan out communications in advance—before you effect layoffs—that reaches your employee base. Your messaging should explain not only why these layoffs were necessary, but also illustrates a plan of action that your company will take to grow and prosper. Present these changes as an important part of growth, not a sign that your business is failing.

Conduct one-on-one listening. Even in the wake of personalized meetings, ensure that middle managers are available and prepared to answer the inevitable questions your employees will have.

Give it time. If yours is a smaller organization, avoid increasing workload or taking on large projects right away. One fear employees may have is that their daily responsibilities will compound multi-fold—address these concerns right away and start building a stronger, more successful company.

Signing off for now,

Buyer Advertising
www.buyerads.com

Troubleshooting Your Hiring Strategy

In tough economic times, becoming complacent doesn’t pay. With a larger applicant pools, it’s possible for HR departments to tap into greater wells of talent: a double-edged sword. On the one hand, finding the best of the best becomes more of a reality. On the other, the sheer mass of applications to wade through to get into that position takes time—and as you know, that means money.

Of course, the strategy that maximizes your time is recruitment advertising. The tactics you use should aim not for the quantity of applicants, but the quality. Tailor your media—articles and web postings—with language that challenges an applicant as much as invite their resume. If you’re looking for extremely qualified applicants, don’t be afraid to ask for that up front.

Agencies like us exist to maximize the dollars you spend in recruitment initiatives with results that improve the functioning of your organization. We welcome all questions!

Signing off for now,

Buyer Advertising
www.buyerads.com

Building a Community

With recent changes to the way search engines like Google return results, and as a necessary step in the evolution of hiring strategies, social media is unmatched. Every day, we see companies like Progressive and Staples use their Facebook collective buying power of thousands to increase sales revenue—not to mention to exist as a powerful well of talent to draw upon. You recognize Facebook’s role in your own ability to stay competitive. But how do you get started? For those beginning from scratch, here are a few tips to steer you down the right path.

Don’t Market. Social media is a whole different species from traditional channels. When you’re deciding what to write in the omni-present “update” box, steer clear of anything that promotes your business. “Friends” are not customers, and they can smell a pitch a mile away. Stick to content that benefits them, not yourself.

Start Right. First rule of social media: empty fan lists tend to empty unless acted upon by an outside force. Ask friends and employees help “seed” your fan list to get you started. If your new fans like what they read, they just may invite friends of their own.

Lighten Up. All work and no play makes Jack… well, you know the saying. Facebook and its ilk are mediums of leisure—therefore, part of your posting strategy should be to entertain your fanbase. Try a few techniques and see what works best.

Happy hunting,

Buyer Advertising
www.buyerads.com

Liking LinkedIn

It’s a great resource for job seekers. It’s also an invaluable tool for job recruiters. Since its inception, LinkedIn has been the go-to hub for everything career related. And why not? Not only can this sensation site allow prospective candidates to share recruitment leads and help build their own career-boosting community, employers can view credentials of potential employees with only a few clicks of the mouse. But how can employers promote themselves the most effectively? Read on for some quick fixes and important tips.

Fill out EVERYTHING. Every piece of information you transcribe into LinkedIn—no matter how small—is fodder for helping your SEO rankings and providing critical data for employees-to-be. It may seem tedious, but list every piece of information you can as an employer as LinkedIn requests. Even if that includes size and location of your organization and hours of operation.

Lend a helping hand. Get proactive about your presence. Offer recommendations to former employees and send messages to like-minded companies. The more you grow your circle of contacts, the more attention you’ll gather.

Plug it in. Connect your LinkedIn site to your existing assets—think blog, Facebook, Twitter, and webpage. Not only will you provide a resource to those candidates casually learning more about you, you’ll also provide at-a-glance information that helps you disseminate critical information—information that helps a candidate base make better, more informed decisions.

Until next time,

Buyer Advertising

www.buyerads.com

What Heat Mapping Has to Teach Us

It’s the 21st century, and with these modern times comes an array of technology and tools that make us more effective advertisers. Chief among these is heat mapping—the process of tracking a customer’s eye movements when seeing a webpage for the first time. The eyes don’t lie: there’s a lot to be learned in regards to how a casual consumer relates to your landing page or site itself. Here are some important lessons.

People don’t read. On the ‘net, our time is valuable. People are very finicky consumers when it comes to the written word. Heat Mapping has shown that the average users spends almost no time reading the content of a piece—instead, they elect to scan the first few copy points or initial sentence. Having viable copy establishes professionalism; however, don’t count on it to bring in the majority of customers by itself.
Headlines Sell. Everyone loves a good headline. When analyzed, nearly every heat map has shown that people almost always read the headline first and thoroughly. What this represents: an opportunity. If you can make your pitch brief, cohesive, and compelling, you’re on your way towards a conversion.

We Love Faces. More than any other element, people are drawn to faces. Put a fellow’s (or ladies’) face up on the screen, and sure enough, a heat map will glow bright red around that image. Humanity is drawn to itself. Faces are interesting: attractive, ugly, unique-looking, every face tells a story. Count on images of people to draw attention and help tell your story.

Until next time,

Buyer Advertising
www.buyerads.com

An Agency Advantage: Perspective

If you have a favorite book, you know that every time you re-read it, it loses a little bit of punch. A week of your favorite food may send you to Fresh City, hungering for a little variety. Even your favorite song, on loop, will make you feel as if you’re hanging out in an elevator. The truth is, the more familiar material is, the more we become blind to its effects. The same holds true for companies who write and produce their own hiring marketing material.

Whether your hiring campaign is being considered by management, product experts, or internal team members, it’s likely for them to simply assume key benefits and essential elements that just don’t register for someone browsing online or flipping through a magazine. For a business deciding on a hiring strategy, the results could be disastrous.
One great advantage of any agency can deliver is a little perspective. As outsiders, agency professionals immediately engage by considering a message from the viewpoint of an audience. This is such a critical process of attracting new talent—and frankly, communicating any marketing message.

If you’re testing your current employee messaging, ask yourself these questions: Is what I’m saying immediately apparent to my audience? Why should they care about what I’m saying? Is my content too detailed? Not detailed enough? Thinking like a consumer is something agencies are trained to do, and through audience-first perspectives, help you arrive at an optimized brand and hiring strategy that could work wonders for your organization.

Signing off for now,
Buyer Advertising
www.buyerads.com

Trend Watch: A Facebook “Terms” Page

If you thought the untamed realm of social media is (or should be) free of legalese, think again. A growing trend for companies—especially large businesses—is to create a set of their own “terms and conditions” for Internet pedestrians to scan before becoming a follower of their Facebook page.

The extra steps companies are adding to the process of joining your online crew are (supposedly) for good reason. Take the fansite of Progressive’s new mascot, “The Messanger.” Before a patron becomes a fan, they are prompted to read specialized terms and conditions before clicking that “like” button. One excerpt reads, “You agree that you will not submit Content or otherwise use the Page in any manner that would interfere with or damage the Page, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology.”
In other words, don’t spam up the boards or try to scam our fans out of personal information and/or life savings.

So, should your company take the time to create and display a “terms and conditions” section for your Facebook page? In the short term, it’s difficult to see how a simple page of text would stop scammers and fraudsters, many of whom live far outside the boundaries of English-speaking countries in the first place, from posting fake login mirrors and advertisements for prescription medicine. However, as the legal issues and rights ascribed to social media firm up, having a terms page could be an important tool in policing your company’s digital rights. Worth a consideration, anyhow.

See you next time,

Buyer Advertising
www.buyerads.com