Building a Community

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With recent changes to the way search engines like Google return results, and as a necessary step in the evolution of hiring strategies, social media is unmatched. Every day, we see companies like Progressive and Staples use their Facebook collective buying power of thousands to increase sales revenue—not to mention to exist as a powerful well of talent to draw upon. You recognize Facebook’s role in your own ability to stay competitive. But how do you get started? For those beginning from scratch, here are a few tips to steer you down the right path.

Don’t Market. Social media is a whole different species from traditional channels. When you’re deciding what to write in the omni-present “update” box, steer clear of anything that promotes your business. “Friends” are not customers, and they can smell a pitch a mile away. Stick to content that benefits them, not yourself.

Start Right. First rule of social media: empty fan lists tend to empty unless acted upon by an outside force. Ask friends and employees help “seed” your fan list to get you started. If your new fans like what they read, they just may invite friends of their own.

Lighten Up. All work and no play makes Jack… well, you know the saying. Facebook and its ilk are mediums of leisure—therefore, part of your posting strategy should be to entertain your fanbase. Try a few techniques and see what works best.

Happy hunting,

Buyer Advertising
www.buyerads.com

Trend Watch: A Facebook “Terms” Page

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If you thought the untamed realm of social media is (or should be) free of legalese, think again. A growing trend for companies—especially large businesses—is to create a set of their own “terms and conditions” for Internet pedestrians to scan before becoming a follower of their Facebook page.

The extra steps companies are adding to the process of joining your online crew are (supposedly) for good reason. Take the fansite of Progressive’s new mascot, “The Messanger.” Before a patron becomes a fan, they are prompted to read specialized terms and conditions before clicking that “like” button. One excerpt reads, “You agree that you will not submit Content or otherwise use the Page in any manner that would interfere with or damage the Page, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology.”
In other words, don’t spam up the boards or try to scam our fans out of personal information and/or life savings.

So, should your company take the time to create and display a “terms and conditions” section for your Facebook page? In the short term, it’s difficult to see how a simple page of text would stop scammers and fraudsters, many of whom live far outside the boundaries of English-speaking countries in the first place, from posting fake login mirrors and advertisements for prescription medicine. However, as the legal issues and rights ascribed to social media firm up, having a terms page could be an important tool in policing your company’s digital rights. Worth a consideration, anyhow.

See you next time,

Buyer Advertising
www.buyerads.com

Top Ten Tips For Successful Personal Branding and Networking

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Here are 10 great tips to help tell your story.

1 ) If you are doing something exciting, share it: communicate via LinkedIn, Facebook, or good old conversation.

2 ) Try to set goals for yourself–apart from those of your employer.

3 ) Focus on increasing your network any way that you can (personal, professional, etc.)

4 ) Take the time to evaluate any event before attending–even if attendance is free.

5 ) Find a partner in crime (or advocate).

6 ) Don’t be afraid of starting over. Sometimes it’s easier moving forward with a clean slate.

7 ) When family and career collide, decide which is more important–in the moment.

8 ) Continue to test and evaluate your own personal brand: Google yourself!

9 ) Don’t be afraid to cross the line of conversation from swim meet to sales contact.

10 ) You are your greatest advocate, but if you create a strong reputation in the marketplace and continue to support and maintain friendships and partnerships, others will take the lead. Always repay the compliment, the introduction, etc. to improve your relationships.

– Composed by Jody Robie, Executive Director Business Development at Buyer Advertising

Social Media Strategizing for 2011

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It’s a new year, and your company has a new focus: bringing in business by utilizing New Media. It’s no easy task. Considering that sites like Facebook and Twitter are only a scant few years old, determining tactics for these new mediums is a hazy enterprise at best.

Companies are still figuring out the strategies that work for their line of business. But whether you sell shoes or jet engines, there are two goals you should have in mind: increasing the number of followers, and provide ways they can pick up what you’re offering.

That is to say, of course, that your tactics shouldn’t necessarily reflect your goals. After all, pitching offers to your fanbase one after another is a surefire way to lose your audience in a hurry. If there’s one thing that 2010 has to teach us, it’s that large companies don’t necessarily translate into successful online powerhouses. Small organizations can get it right, too.

At the risk of oversimplifying, one great strategy is simple: don’t be boring. The most successful businesses in the world may have their message down to a science, but that doesn’t mean you can robotic about disseminating it. People aren’t machines. Remain personal, laid back, even humorous. Offer content real people can use—not just CEOs. Cater to the casual. And stay interactive. Join us this year as we explore social media in detain, including ways for you to strike it big in the world of social media.

Best wishes for the new year!

Buyer Advertising
www.buyerads.com

Don’t Neglect LinkedIn

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Like any good advertising strategy, it’s easy to sweep the old faithfuls under the rug. In the midst of the growing popularity of Twitter and Facebook, there are many who neglect the underdogs. LinkedIn came into being in 2003, and since then, by-the-minute media has been the flavor of choice–with flashy features such as instant tweets and a library of Facebook apps. Simply stated, to some, LinkedIn has become old hat.

However, keeping an active account is a worthwhile endeavor for nearly any organization. Even without the designer interface and the mobile media extras, LinkedIn provides a valuable “at a glance” stats about a company without a client needing to navigate individual company websites. It’s essential for SEO, where sites like Google can parse LinkedIn to see if an organization exists outside their own little webspace. And as a portal for employees-to-be or prospective clients, LinkedIn offers an attractive way to reach individual people, rather than the info@yourcompany.com many organizations use as a default.

But perhaps the most compelling argument to keep up with LinkedIn is that people know it and use it already. It’s found a home in the bookmarks of millions, and if you’re spending time keeping up a presence, it’s only logical that you’ll reach some potential hires or customers. After all, advertising where the people are remains one of the fundamental tenants of any successful enterprise.

Signing off for now,
Buyer Advertising
www.buyerads.com

The Logistics of Going Social

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You’d love to get in on this social media thing, but you just don’t have the time. With the amount of material to read and digest, and a laundry list of “to-do’s”, it’s easy to keep putting off the bits and parts that make a successful online strategy. Here’s an approach to get you started.

Companies need to take a different route than individuals when establishing themselves on Twitter and Facebook. Not only do you have different setup routes (such as Facebook, where you need to list your company as a business instead of as a person), but you’ll need to include more information. One tip is to collect this data ahead of time. Choose an associate to manage the account. List their email address as the primary holder. Collect the following snippets: your organization’s contact information, your physical address, your telephone number, your blog address (if you have one), hours of business, and a brand image to display. You’ll need this when setting up a Facebook account, and you can even elect to use some of this in your Twitter account, too. Launching a complete social media profile helps to avoid being mis-categorized for a few days by popular search engines, and allows you to begin producing meaningful content immediately.

Once you’re set up, decide on an updating strategy. And you do want to update. Not only is social media a great way to maintain SEO and draw in customers, it’s an opportunity to promote content and change your voice, even stepping away from the traditional brand of your own product. Social media provides a chance to re-invent yourself with a fresh voice, and that’s a project few organizations can afford to pass up.

Signing off for now,

Buyer Advertising
www.buyerads.com

The Ghosts of Social Media

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Well, it’s that haunting time of the year yet again–Halloween is coming around. So to celebrate, we’re telling ghosts stories. Specifically, we’re talking about social media ghosts—aka the silent majority, or those who consume content without offering much in the way of feedback.

Here are the facts: only a small, single-digit percentage of followers and friends post comments on your company blog or Facebook. At the same time, having an active presence on Facebook, Twitter, and LinkedIn is becoming more and more necessary. Doesn’t this sound contradictory? The key to reaching out to those lurkers who remain silent is to stay active yourself. When a question or comment does pop up, respond right away rather than letter the days or even weeks slip by. A quick response time indicates to your audience that you’re an active company willing to interact with customers on a one-on-one basis.

It’s important to remember the ghosts, because the Internet at large is consumed in a rather one-directional medium: from content providers to information seekers. As you define your brand on your online space, keep your messaging comprehensive enough for all.

Signing off,
Buyer Advertising
www.buyerads.com

3 No-No’s for Social Media

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Establishing a foothold in social media represents a big investment for your company—not because doing so is overly complicated or expensive, but because it takes a lot of time to maintain your presence. In terms of man-hours, you’ll need to set up appropriately-branded Facebook, Twitter, and LinkedIn accounts, and organize a schedule for regular updates. Before you get started, here are a few common items of misuse and abuse. Avoid the following at all cost!

Letting things languish. You can’t count the number of corporate Facebook sites that lie fallow, unproductive for the company that created it. You’ll want to update regularly to reap the benefits: increased exposure for SEO and a dialog between you and your customers. On the flip-side, you don’t want to be posting every few hours, either—nothing sends fans running away faster than spamming their news feeds with clutter. Aim for updating a few times a week.

Being predictable. When you’re updating your new media sites, remember that you’re talking to people, not to consumers. Speak in a language that a real person would enjoy reading, and entertain rather than preach. Come off too advertise-y, and people are sure to click away.

Not posting job opportunities. Facebook and Twitter is personal, and there aren’t a lot of things more personal than your career. Posting your openings is a great way to draw on a pool of non-conventional applicants. Of course, there’s a big reason you may not be posting career openings in the first place: you have a dedicated Facebook site specifically for that purpose.

No matter how you go about using new media, getting yourself out there puts you ahead of the competition, and pushes you in the right direction to more customers and greater interest from the population at large. Good luck!
Signing off for now,
Buyer Advertising
www.buyerads.com

Striking Back Against Facebook Spam

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Once a ripe garden of opportunity, Facebook has become a haven for spammers who would cloud your walls with offers of weight loss products, cheap online colleges, and, ahem, various pills and medicines for those of the male persuasion. And with some clever solicitors enjoying social media conversion rates as high as 47%, it’s no wonder they’re camping your site and peddling their electronic wares. Don’t let it happen! Here are a couple of tips to keep your messages clear and you boards spam free.

Should you encounter an advertisement on your company’s Facebook wall, the important thing is to take immediate action. You could simply delete the message from your wall, but many spammers will test a site’s responsiveness with a single message before unleashing a wave of spam that could clutter things up. Even a few hours exposure can be effective for a spammer—not to mention the possibility of “friending” your fan base for some one-on-one spamming at a later date. Block the user. Facebook makes it simple under your company’s account preferences.

A distant, much more virulent relative to Facebook spam, solicitations using your blog as a platform have become rampant. Typically, a poster will address a theme in your article before listing a service with associated website, but many don’t even take the time to include that level of detail. On an unmoderated blog, this can get out of hand—fast. One sure-fire solution is to turn on moderation, and only allow comments that an administer approves his or herself. If you’re on WordPress, spend some time learning about plug-ins that allow you to block commentors by IP, shrugging off habitual spammers and sending them back to the untamed, unnoticed wilds of the Internet where they belong.

Thanks for reading,
Buyer Advertising
www.buyerads.com

Make Way for Mobile Recruitment

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It’s more than Facebook: the upcoming trend known as mobile recruitment allows both you and employees-to-be access to send and receive information about job openings. Simply stated, mobile recruitment uses mobile phone technology to update a variety of social networks and involve potential recruits in a much more personal way, including the ability to ask and receive answers of their own.

One essential element of mobile recruitment is the job seekers’ ability to learn about your company. Smart phone technology is a must. Oftentimes, mobile job recruiters will advertise open positions, and include a link or a way to access special, mobile-optimized landing sites where they can learn about the position in detail through prose, pictures, and multi-media.

Another role mobile recruitment satisfies is the desire for affordability. Instead of job boards, billboards, and costly—through expansive—campaigns, reaching out and responding using mobile devices is an effective, soft-spoken way to reach results. Through mobile technology, recruiters are already seeing results at a much lower cost-per-hire. Get involved!
Until next time,

www.buyeradvertising.com