Onboarding Online: Twitter Edition

Although the buzz on popular news outlets would suggest otherwise, Twitter is still a newcomer to the social media scene. It’s radically different (read: there’s a 140-character limit), so companies and individuals alike are still learning to use it. Today at Buyer Advertising, we’re focusing on one of the ways that Twitter benefit your organization: as a recruitment tool.

To maximize your time effectiveness online, there are some essential elements you should be hitting every time you hop online to post about an open position. Here are some basics to get your started.

Provide a clear call to action. It’s great to promote job openings at your organization, but unless you tell casual Twitter surfers what to do next, they’ll be stymied. Get a link in that describes the open position in more detail while qualifying yourself as a reputable workplace. Don’t forget to include a website link where they can apply online once you’ve piqued their interest.

Fill out your profile completely. 140 characters isn’t much when it comes to qualifying you as the best place to work in town. Although you may get responses, you want responses from exemplary candidates—and that means they need to learn about your company before applying. Fill out your Twitter profile; it’s a good way to make the case for your company without bumping into character limits.

Link to your career site. Often. Always remember: Twitter is a portal service, not a content distribution site. It’s a good idea to have a landing page built specifically for Twitter leads that describes your organization, culture, and career opportunities before getting into the nitty-gritty of job descriptions. Remember your audience, however: keep sections colorful, focused, and brief so Twitter’ers don’t suffer from Web-shock.

Make Way for Mobile Recruitment

It’s more than Facebook: the upcoming trend known as mobile recruitment allows both you and employees-to-be access to send and receive information about job openings. Simply stated, mobile recruitment uses mobile phone technology to update a variety of social networks and involve potential recruits in a much more personal way, including the ability to ask and receive answers of their own.

One essential element of mobile recruitment is the job seekers’ ability to learn about your company. Smart phone technology is a must. Oftentimes, mobile job recruiters will advertise open positions, and include a link or a way to access special, mobile-optimized landing sites where they can learn about the position in detail through prose, pictures, and multi-media.

Another role mobile recruitment satisfies is the desire for affordability. Instead of job boards, billboards, and costly—through expansive—campaigns, reaching out and responding using mobile devices is an effective, soft-spoken way to reach results. Through mobile technology, recruiters are already seeing results at a much lower cost-per-hire. Get involved!
Until next time,

www.buyeradvertising.com

Tweeting for Jobs

It’s a simple task, yes? Simply boot up Twitter, log in with your company account information, and soon you’ll be uploading a 140-character job description for every position you have to fill. Easy! But hold on there. Before you go flooding your followers’ logs with line after line of spam, there’s one important realization you need to make: Twitter isn’t a job board. It’s a social tool.

Most people who log into Twitter aren’t looking for jobs—yes, even with today’s economy—they are human beings looking for recreation or searching for information (or both). To present your company in the best light possible and attract the most qualified candidates, you need to reach out in a human way. One way to approach Twitter is to think about helping other people—not yourself. Instead of focusing on the positions you need to fill, invite questions about your workplace. When commenting your answers, be specific, and answer honestly. Offer insight into your company day.

If there’s a golden rule in the Twitterverse, it’s this: connect. Find your niche, and interact with your followers. For some, reaching people is all about humor (think of the Old Spice guy and his recent campaign of individualized, video responses to questions). To others, connecting is all about opening the door to a play-by-play of their Friday afternoon Foosball match. How you go about it is up to you. Just remember to be kind, gracious, and human.

Networking, Farming, and You

Not too long ago, we posted this quote on our Facebook page: “Networking is not about hunting. It is about farming. It’s about cultivating relationships.” Quote courtesy of Ivan Misner. Hunter/gatherer tropes aside, farming is an excellent metaphor about networking the right way. It’s about a mindset—and not just the actions a company needs to take to succeed at networking. A hunter is primal, focused, and infuriated every time his spear misses the wild boar—meaning, of course, no tasty dinner for his family tonight. On the flip-side, the farmer is patient. He plant his seeds months in advance, cultivates the seedlings as they arise, and harvests on the plants’ own schedule.

As any good farmer will tell you, it’s important to choose your fields wisely. You’ve going to want to plant on fertile grounds where your business potential is maximized. In the online world, this translates into sites like Facebook, Twitter, and your own company blog. But the modern farmer can’t neglect his tool shed. Sites like Digg.com and StumbleUpon bolster your efforts and catalyze the growth of a customer and fan base. Seek out forums and exchange links to stay relevant and visible.

A good farmer also knows when to weed the garden. In social networking circles, weeds translate into spam messages and negative feedback. Whether you pull out the green invaders by hand (managing content on a per-post basis) or use a pesticide (IP filtering, content management tools for your blog) every garden needs to some attention paid to upkeep in order to thrive. Make sure you’re keeping an eye on your networking investment. Be genuine. Be real. Offer value. The customers will come.

4 Tips for Tweets

You’re turning to Twitter to update your customers and let them know what’s going on behind the scenes. You’re also using tweets to promote job openings—landing you the largest applicant pool you can, helping your HR department to recruit top talent. It’s a smart move. As more ‘net surfers turn to Twitter for news, information, and—let’s face it—recreation, maintaining a presence is just good business sense. Here are a few tips to make your tweets go from peeps to hoots.

Make it diverse. By changing up the tone and subject matter of your posts, you’re proving that there’s an actual human behind your machines. That’s a good thing.

Keep it to 140 characters. No, really. Short-linking makes it very easy to gush about your latest product or service, but people read Twitter because they like brevity. Give the people what they want.

Re-tweeting isn’t cheating. While your Twitter account shouldn’t be a directory of other people’s offerings, don’t be afraid to re-tweet the latest buzz from another source.

Be interesting. Seems easy, but the art of pushing out interesting content for users to consume is, well, an art. Some companies never get it right. The ones that do enjoy more online sales and better candidate pools.
Visit our own Twitter and Facebook from our website: www.buyerads.com

New Methods for New Media

The face of recruitment is changing. There’s already been in shift in how your organization hires employees, and social media is responsible. Where job seekers used to open the classified section of their newspapers, where they once logged into Monster.com, now their method of choice for securing a new position is to turn first to their social networks. That’s where you come in. To recruit top talent, you need to put yourself at the front lines. But it isn’t as simple as building a site on Facebook, as Tweeting out your jobs every morning. Tackling recruitment using social media has to be effective—not just cost-effective. It requires a new strategy.

To reach the maximum number of hires, talk to the client in a more personal way. If your approach comes across as too business-like, you’re going to scare potential recruits away. Answer questions as they arise on your networks. If you prove to a there’s a human on the other end of the keyboard and that your social media site isn’t simply Job Board 2.0 or a bullhorn that’s an afterthought to your hiring practices, you’re going to have more interest in your open positions.

Another approach to consider is building a place for social media promotion into your traditional marketing. Update your website with links to your Twitter, Facebook, and LinkedIn. Build job promotional details into your current materials and job marketing efforts. The more people would follow your lead, the larger the pool of quality of employees you’ll have.

Managing Negative Facebook Feedback

You’re a business, and that means you’ve got a Facebook account. As the nation’s consumers and potential hires continue to toss out the newspaper, delete their links to monster.com, and instead log onto social media, crafting a Facebook presence is a good idea. But what happens when good ideas go bad? If there’s one inevitable in life, it’s that you’re going to run into conflict. People will badmouth you. On Facebook, this takes the form of negative and sometimes downright nasty comments, justified or not, on your Facebook Wall—right where it’s viewable to all who visit. What should you do? Here’s some advice.

Stay positive. Facebook is still so new, and it’s all too easy to confuse the personal nature of the medium and reply in a personal manner. When you respond to negative comments, don’t get defensive. After all, you’re representing your business, and as a rule, businesses have thicker skin. If you decide to write back, remain calm, courteous, and professional.

Engage your detractors. Oftentimes, a person will make a big splash to get noticed. Barring profanity, try and find out what they’re after. If you turn an unhappy customer, that’s positive PR that lives on your wall for at least a few weeks. Nice!

Don’t be afraid to hit “delete”. Should the conversation go from productive to public spectacle, you need to take action. Delete the thread. Some folks are just out to do a little mud-flinging, and Facebook empowers you to nip that in the bud. If your online assailant uses profanity and verbiage of an adult nature, get it out of there. You don’t want other (and possible younger) consumers exposed to that.

Social Media and Recruitment for Education

Social media: it’s a phrase that inspires thoughts about real-time interaction, reminiscences of the flowing green fields in Farmville, and a healthy dose of anxiety if you haven’t been keeping up with the trend. With an astronomical growth in popularity of Facebook and Twitter—not to mention a user base who is spending more and more of their leisure time online—social media remains a premier way to tackle your recruitment initiatives. Recruitment trends in education have a distinct flavor. Read on and discover what strategies schools and universities are using to pull in top talent.

The multi-platform approach. Facebook, Twitter, blogging: educational institutions have been using a multi-pronged strategy to reach out to students and talent alike. As large educational institutions create spaces for sports and students activities, it’s a no-brainer for them to use separate Facebook and Twitter pages specially designed to advertise jobs opportunities.

Real-time feedback for job seekers. Nothing is more discouraging to potential job applicants than submitting their letter of interest or resume and then waiting… and waiting… and waiting. Posting their interest as a Facebook entry or blog comment allows an administrator to acknowledge them as a person and give feedback.

Research goes both ways. Just as candidates can click through and explore the culture and information on an institution of a higher ed., so too can a school explore the personality of a person. The tables have turned, and some hiring decisions are being made without ever meeting a candidate in person.

Facebook Changes, Ahoy

Change is good, right? That depends on who you ask. On April 21—and like an April Fool’s Day prank 3 weeks too late—the creators of Facebook pushed through several changes to their system and revamped the way Facebook users interact. If your company has a presence on Facebook, you’re probably scratching your head and trying to put it all together. Let’s take a look at these changes in general and what they mean for your business.

No more fans. Only “likes”. The biggest change that rolled out is the dissolution of “fans” on Facebook, only to be replaced by a button to “like” a particular company page. The mechanic is still the same—your posts show up in visitors’ news feeds—but the Facebook creators wanted a more casual way to connect people with groups. What does this mean for your page? Verbage such as “Become a Fan!” is already outdated, and could sound stale in the coming months. Think about updating your company webpage and print materials if you’re using them to drive customers to your page.

Overhaul to Facebook Connect. An aggressive integration of Facebook into many third-party websites, such as CNN.com and others, means you can now tag an article and share it with associates—without logging in. This is good news if you have dynamic content such as articles or a blog on your very own site, as it’s now easier to gain exposure on personal Facebook pages in a method akin to Twitter’s.

The nuts and bolts. The boys running the show at Facebook shrunk the size of custom tabs on business pages from 760 to 520 pixels—meaning if you sport a custom setup, things may be off. Also, welcome with open arms Facebook’s real-time search, which makes posts searchable to search engines like Google. Very nice for companies seeking better exposure through social media.

Make Mobile Marketing Work for You

If you’ve picked up a cell phone in the last 24 hours, then you’re a potential segment to be tapped by mobile marketing. Studies such as a survey by M-Metrics suggest that SMS response rates are in excess of 15%. That means when customers are texting, if clients are talking, there’s an opportunity to gain new business.

Unlike traditional mediums, the most important thing to remember about mobile marketing is this: it’s not a single market channel. There’s a whole micro-universe of utilities and mediums tied in with the mobile world. Here are a few methods to plug into this opportunity-to-be.

Direct texting. Also known as SMS, this field aims to gain customers by sending out a bulk text messages to consumers. The challenge, of course, is advertising responsibly. The best way to achieve a nice response rate is messaging only to customers who express an interest in your organization, or who indicate a wish to be alerted with job openings, contests, or any special promotions you offer.

Gaming. Once only a niche market for Tetris-heads to get their fix, gaming on mobile communication devices has gone mainstream. With the advent of the iPhone, and now the hot-off-the-shelves iPad, the casual consumer has opened up to mobile gaming. Advertising opportunities within these markets include specialty games themed off a company itself (Pizza Hut’s “Pizza Builder”), or advertisements placed cleverly within the virtual world (games like MapleStory and derivatives).

Viral video. Whether you’ve developed a catchy commercial or something bizarre enough to spread like wildfire, a mobile medium could work wonders. Thanks to generous storage capacities on new mobile phone devices, videos can be sent and stored entirely on individual devices—meaning there’s plenty of room to spread the next big viral wonder.